Terms of Service

Practical application - Plain-language choice: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.

Cancellation and return remedies

Customer assurance - Responsive explanation: Orders that have not shipped can be canceled; shipped orders proceed under the customer protections in the Refund Policy.

Order review and acceptance

Working rule - Concise choice: We reserve the right to correct a clear store error or refuse a transaction for legitimate availability, authorization, or security reasons.

Liability and mandatory rights

Relevant standard - Support-oriented provision: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.

USD pricing, shipping, and taxes

Direct guidance - Direct protection: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.

Acceptable website use

Order guidance - Plain-language standard: Any activity that is illegal, deceptive, destructive, security-sensitive, or infringing is forbidden.

Product information and safe use

Service commitment - Documented expectation: Details for bottles, travel mugs, tumblers, components, and accessories are maintained carefully; the product page and packaging provide the applicable care and safety requirements.

Store contact information

Policy explanation - Verified standard: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogaen.shop

Phone: 512-517-0449

Physical and return address: 6220 Spruce Ave # A, Clearlake, California, 95422, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).