Shipping Policy

Store process - Transparent reference: gocontigo serves the United States only and does not charge customers for standard shipping on US orders.

Address corrections and cancellation

Customer reference - Accessible response: Review the US delivery address before checkout and contact us promptly about a correction. An unshipped order may be canceled; a shipped order follows the Refund Policy.

Taxes

Customer assurance - Practical review: The checkout collects taxes only as required under applicable law.

Shipment tracking

Service commitment - US-focused explanation: A tracking number is sent after the carrier accepts the parcel; the first tracking event may appear after a short carrier delay.

Processing and transportation estimates

Policy explanation - Accessible timing: Orders are prepared in 1-2 business days. After shipment, carrier transit is estimated at 4-6 business days.

Customer service contact

What to expect - Policy-based practice: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogaen.shop

Phone: 512-517-0449

Physical and return address: 6220 Spruce Ave # A, Clearlake, California, 95422, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).